Legal Notice


Farmacia Torreblanca, Plaza Mª Aurelia Campany, nº 3, 08970 Sant Joan Despí

Pharmacy Office code: F08023992

Name of the holder: Rosa Puig Ampurdanés

DNI: 41079905L

College Data: Colegio Oficial de Farmacéuticos Barcelona c / Girona 64 08009 Barcelona, ​​93 2440710

Collegiate number: 6908


Phone: 93 4773295



The delivery period will be 48-72h to a regional destination, regardless of weekends and holidays. For other destinations, consult directly with Farmacia Torreblanca by calling 93.4773295. During the summer and Christmas period, the delivery time may vary.

Express charges

When we receive the order we proceed to prepare it. When the order is ready we will send an e-mail to the email address provided by the customer, with the order number to pass it to pick up.

You have to go to the address of Farmacia Torreblanca: c / Torreblanca nº8 08970 Sant Joan Despí (opposite the Torreblanca park)

Forms of payment

Credit card

Order cancellation

If the order is still being prepared, it may be canceled or modified without additional cost by calling 93.477.32.95

In case the order is already prepared or sent, Farmacia Torreblanca may request compensation for the costs incurred for the preparation, transportation and / or return of the order.

Return and reimbursement

The return can be made provided the product received is not a medication not subject to medical prescription and is not in poor condition, due to lack of an article or if by mistake a product is received other than the one requested. In this case, you will have to notify Farmacia Torreblanca within a maximum period of 24 hours after receiving the order. Farmacia Torreblanca will proceed to the replacement of the product by an equal one or the money of the item in bad condition will be reimbursed, without additional cost and once the return has been received.

The maximum term to claim a return is 14 calendar days after the order's delivery date. The return will be made when Farmacia Torreblanca has received the products and it is ensured that they are intact and within the original wrapping.


If the product is a medication not subject to medical prescription, according to the RD 870/2013 which regulates the distance sales, via the internet, of medications not subject to medical prescription, the return of medication can not be made once done the shipping to the customer.

If the product is not classified as a medication, the return can be made whenever it is within the previously established period of 14 calendar days from the date of delivery of the order and is in the same conditions in which it was sent.

Farmacia Torreblanca reserves the right not to reimburse all those products that for hygienic and sanitary reasons are not suitable for the return, nor products that have been deprived once the delivery has been made.

To notify the withdrawal you must notify Farmacia Torreblanca of the decision to withdraw from the contract through an email indicating: the name of the CONTRACTING PARTY, the complete shipping address, e-mail address, telephone number and order number.

The term of withdrawal expires at 14 calendar days from the date of the agreement with Pharmacy Torreblanca. Once the withdrawal has been received in our establishment, Farmacia Torreblanca will make the repayment of the established amount paid. Farmacia Torreblanca reserves the right to reimburse only part of the amount paid in case of deterioration of the returned products.

In case of withdrawal, the cost of the shipment will be assumed by the client. The total cost will be the cost of the shipment plus the one of the return.


This document establishes the general terms and conditions of the contractual relationship that is aimed at the purchase and sale of products in FARMACIA TORREBLANCA with fiscal domicile in Plaça Mª Aurèlia Capmany, 3 of Sant Joan Despí, with NIF 41079905L, by the natural persons and / or legal entities (described as CONTRACTOR from here) that express their willingness to buy the products and services that are found on the website through the request made via the internet on this website. The user's requests constitute the particular conditions to which these general conditions that the CONTRACTING PARTY accept telematically prior to the purchase of the product. To the CONTRACTOR, the present conditions are exposed to you through the website, so you can read, print, file and accept, the CONTRACTING PARTY cannot buy the product without accepting the established conditions.

The present general conditions linked to the application of the products made by the CONTRACTING PARTY (particular conditions) imply the formalization of the sales agreement between FARMÀCIA TORREBLANCA and the CONTRACTING PARTY that claims to have read, understood and accepted the present conditions.

1. By this agreement, FARMACIA TORREBLANCA undertakes to deliver to the CONTRACTOR the products that it has requested through the website in exchange for an established price.

2. Rights and obligations

2.1. Delivery of orders

FARMACIA TORREBLANCA undertakes to deliver the products in perfect condition to the postal address that the CONTRACTING PARTY indicates in the order form where the particular conditions that adhere to the general conditions are stated. FARMACIA TORREBLANCA will not be liable for the non-delivery of the order if the information indicated by the CONTRACTING PARTY in the form does not conform to the reality or data have been omitted. The maximum delivery time of the product is 15 business days from the request for national shipments.

If for reasons beyond the control of FARMACIA TORREBLANCA there is a lack of stock of any product of the order, FARMACIA TORREBLANCA will notify the CONTRACTING PARTY by email to the address provided in the registration form. The CONTRACTING PARTY may choose, as required, adapt to the estimated delivery period or cancel the order at no cost. If for any reason there was no possibility of obtaining the product, FARMACIA TORREBLANCA would notify the CONTRACTING company of the cancellation of the order by email.

2.2. Responsibility on the part of FARMACIA TORREBLANCA

The pharmacy will in no case be responsible for:

• The errors or delays in the access by the CONTRACTOR when entering the data in the registration and / or order form, the slowness or impossibility of receipt by the recipients of the order confirmation or any anomaly that may appear when the Issues are due to problems in the internet, causes of an incident or force majeure and any other unpredictable contingency beyond the company's good faith. In any case, FARMACIA TORREBLANCA commits itself to solve the problems that can exist to solve it quickly.

• Of the errors or damages produced by the bad faith of the CONTRACTING PARTY.

• Of the problems of operation of the email address provided by the CONTRACTOR to which the confirmation of the requested order is sent.

FARMACIA TORREBLANCA has the responsibility for the quality of the products sent, accepting the return provided they are defective. FARMACIA TORREBLANCA will be responsible for the expenses incurred in this situation provided that the incidence is communicated within a period of 14 calendar days from the date of delivery and the product has not been tampered with. FARMACIA TORREBLANCA is not responsible for the defects of the products once delivered nor of the products consumed by the CONTRACTINGER without incident.

The CONTRACTING PARTY has the responsibility to review the order before signing the delivery. If it gives its conformity, it is understood by both parties that the product is delivered in correct conditions. The CONTRACTING PARTY refuses to claim any contractual or non-contractual liability for possible damages or losses derived from what was previously indicated in this clause. If FARMACIA TORREBLANCA breaches the one indicated in this agreement in accordance with the terms of these general conditions, the amount paid by the CONTRACTING PARTY for the indicated product will be returned.

According to the Royal Decree 870/2013 regulating the distance selling, over the internet, of medications not subject to medical prescription, the sale of medicines cannot be promoted with commercial advantages, for which reason any type of promotion, offer is excluded or gift for the purchase of medication noSubject to medical prescription.

“This merchant undertakes not to allow any transaction that is illegal, or is considered by the credit card brands or the acquiring bank, that may or may have the potential to damage their goodwill or negatively influence them . The following activities are prohibited under the programs of the card brands: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder, or cards. ”
In addition, the following activities are also explicitly prohibited:

-Sell prescription or prescription medications. "     

Contractor's rights and obligations


The CONTRACTING PARTY agrees to pay in advance the amount of the products requested in the order. The amount of the product requested will be indicated on the website. The amount of the items ordered will be added to the amount of the relevant shipping costs.

Payment methods

The CONTRACTING PARTY will have to pay the amount through payment by credit or debit card through our TPV in which the card details will be entered.

Contractor's liability

The CONTRACTOR assumes the risks of deterioration, damage or loss of the products from the moment they are at their disposal. The CONTRACTING PARTY undertakes to verify the status of the products before the conformity of the delivery.