ISO 9001:2015

QUALITY POLICY

The Puig Ampurdanés Pharmacy Office, as a healthcare establishment, has as its primary mission to ensure the improvement of the health of its users.

As a quality service, the team of people of the Torreblanca Pharmacy is intended to offer services and products in the field of healthcare and from the care of users through direct treatment and a personalized and appropriate approach to every need of These users, with a high added value and an evident return on their investment.

In addition to the operational efficiency, we focus on being close and agile in customer service, focusing its strategic direction on efficiency and efficiency in the management of the delivered products, the services offered and the growth of its products offer, pursuing a consolidation and loyalty of the users doing everything that is necessary to ensure the availability of the medication, health product and / or service that the client needs.

In order to achieve a permanent improvement, we implement the quality management system according to the UNE-EN-ISO-9001 standard and we force ourselves to maintain it and improve it.

This Quality Management System encompasses the sale of products and the provision of health services belonging to a Pharmacy Office, as well as dispensing, clinical analyzes, master formulations, customized Dosing Services and others related to the same sector healthcare

This quality policy commits us to make the services that we offer our users to be increasingly better and to achieve the quality goals that allow us to win effectively.
And in order for this Quality Policy to be a key pillar within the Management System, a method of revision, maintenance, updating and improvement of the same has been established, as well as the definition and creation of the communication channels to be able to make it public to all interested parties.

Pharmacist Holder.
Rosa Puig Ampurdanés                       Sant Joan Despí, January 2018